David Neale Chief Architect, Admiral Money

I help organisations build, deliver and manage software that’s reliable, secure, and effective.

Currently owning the technology strategy for a £1.8bn consumer lending business. Before that: police software, Google's developer programmes, and the UK's first digital-first census.

Loan book built
£1.8bn
Concurrent users engineered for
1m
Professional experience
19yrs
Engineers led
80+
About

From police software, to Google, to the UK’s first digital census, to Admiral Money.

David Neale
David NealeCardiff, UK

Varied technologies, a range of industries, and always with complex trade-offs.

I'm currently Chief Architect at Admiral Money, where I own the technology strategy for a £1.8bn consumer lending business.

I've also been driving adoption of AI tooling: from governed LLM access across the business, to agentic developer tooling with Claude Code, to early-stage experiments in contact-centre automation.

Aviation has changed how I think about engineering. Achieving my Sailplane Pilot Licence and working towards other endorsements involves systems thinking and human factors. In safety-critical environments, clear checklists, unambiguous communication and disciplined decision-making are what keeps things from going wrong. I bring that same diligence to architecture decisions and incident response.

Outside of work you'll usually find me flying, travelling around in my camper van, tinkering with electronics, cooking, walking, or playing music (piano and guitar).

Featured work

2021 UK Digital-First Census

One huge event, every ten years.

Case study · Office for National Statistics 2018 – 2019
Client
Office for National Statistics
Dates
2018 – 2019
Role
Technical Lead / Architect
Scale
~1M concurrent users

The UK holds a census once a decade and 2021 was the first to be designed digital-first.

The challenge

The existing survey data collection platform was running on AWS. The architectural team had two mandates: prove that the system was cloud-portable by migrating it to Google Cloud Platform, and validate that it could handle the anticipated peak load - roughly one million households attempting to complete simultaneously on census day.

My role

I joined the ONS architecture team as a technical lead for the electronic questionnaire (eQ) application. I subsequently moved into the Cloud Architecture team to work across software engineering, DevOps and architecture. I led the AWS-to-GCP cloud portability work, introducing Kubernetes-native deployments as part of the migration. I also designed the performance testing strategy — generating a million concurrent, realistic synthetic users is a non-trivial problem in itself, requiring careful modelling of submission behaviour and infrastructure headroom. This required close working with Google engineers to consider usage patterns that were beyond their usual planned levels.

The outcome

On 21 March 2021, the census launched and the digital collection system held. It handled a peak of 30,186 requests per second with 427,838 submissions during that peak hour. The groundwork laid during the architecture phase — cloud portability, Kubernetes orchestration, validated performance envelopes — proved robust under real-world load. It remains one of the largest public-sector digital delivery projects in UK government history.

A technical review of the delivery can be downloaded from the ONS: Delivering the Census 2021 digital service.

Skills

Stack

Technologies I’ve had the most exposure to.

Architecture & strategy

  • Cloud Architecture
  • Technical Strategy
  • API Design
  • Microservices
  • Distributed Systems
  • TOGAF
  • Cybersecurity
  • Gen AI

Certifications

  • AWS Solutions Architect – Professional
  • AWS Solutions Architect – Associate
  • TOGAF® 9
  • CCSP
Experience

Engineering logbook

Professional experience, most recent first.

  1. 2019 — Now Cardiff · 5+ yrs Current role

    Chief Architect

    Admiral Money

    Lead the technology strategy and oversee the development of scalable and secure systems. Joined when the company had £400m of loan balances pre-profit; in 2025 it managed £1.8bn with £26m profit.

    • Direct integration with Price Comparison Websites offering real-rate loan quotes, including a high-performance decision engine.
    • Designed and delivered a secure, scalable microservice application platform.
    • Designed and implemented a loan originations system; extended into wider CRM capabilities.
    • Drove AI adoption across the business: governed self-hosted AI chat platform, Claude Code for agentic dev tooling, early contact-centre experiments.
    • Kubernetes
    • AWS
    • Go
    • Python
    • Terraform
    • Docker
  2. 2018 — 2019 ONS · 1y 5m

    Technical Lead

    Office for National Statistics

    Tech lead on a multidisciplinary team developing the dynamic form builder powering online surveys. Moved into the architectural team focused on the 2021 UK digital-first census systems.

    • Led cloud portability: AWS to GCP migration with Kubernetes-native deployments.
    • Designed a scalable perf testing solution simulating 1M concurrent users.
    • Worked across engineering, DevOps and architecture disciplines.
    • Kubernetes
    • GCP
    • AWS
    • Python
    • Go
    • Terraform
    • React
    • Docker
  3. 2012 — 2018 London · 5y 10m

    Senior Developer

    Potato London Ltd

    Joined as a contractor working on Google projects and was offered a permanent role; promoted to senior developer not long after.

    • Architected two web applications for Google's flagship open-source programmes — Summer of Code and Code-in — tech lead on a team of up to 18 on a $2m project in 123 countries.
    • Designed Google Partners' global incentivisation programme with 30-language support and a bespoke fault-tolerant distributed transaction system.
    • Tech lead for the backend API of Google Ideas' (Jigsaw) Montage - collaborative YouTube discovery platform, later sold to Storyful and open-sourced.
    • Rewrote engineering hiring test to be both more revealing and more respectful of candidates' time.
    • Python
    • JS
    • App Engine
    • Django
    • Angular
    • MySQL
  4. 2011 — 2012 Cardiff · 1y 1m

    Senior Web Developer

    The Number UK Ltd (118 118)

    Continued development of the ASP.NET MVC website, then co-architected a cloud-hosted global search API used across kgb's international group. Wrote a durable, multi-threaded distribution system keeping data indexed across SQL, MongoDB and ElasticSearch.

    • C#
    • Python
    • ASP.NET MVC
    • Django
    • AWS
    • MongoDB
    • ElasticSearch
    • RabbitMQ
  5. 2010 — 2011 Cardiff · 11m

    Senior Web Developer

    Zipporah Ltd

    Re-architected a suite of solutions in use across local government in UK and Australia. Guided a team of six in MVC, NHibernate, IoC and unit testing; introduced continuous integration.

    • C#
    • JS
    • ASP.NET MVC
    • MS SQL Server
  6. 2007 — 2010 Bristol · 3y 4m

    Software Engineer

    Avon and Somerset Constabulary

    Formative technology experience, working initially in 2nd line application support and then in software development.

Totals carried forward 19 yrs 6 companies 80+ engineers led £1.8bn loan book
Projects

Personal projects

Things I’ve built to explore or solve. Everything listed is open source.

Currently

What I’m working on and thinking about

Contact

Get in touch

The best way to reach me is on LinkedIn. You'll also find my code on GitHub and my flying on Instagram.